Field Engineer

TITLE: Field Engineer
LOCATION: In the middle of Miami and Palm City would be ideal (Boca Raton, FL)
DURATION: Ongoing
SHIFT: 8:30AM to 5:30PM

TECSPLUS is currently looking for a talented Technical Field Engineer (Road Warrior) to travel to various client sites throughout Florida - locations include Palm City, Miami, Miramar, Weston, etc. This is a full-time position with benefits ... must have a car and clean driving record. Shift is 8:30AM - 5:30PM, however, must be flexible with schedule since some shifts are in the afternoon and some projects are held on weekends.

ESSENTIAL DUTIES and RESPONSIBILITIES
- Represents TECSPLUS in a professional and business-like manner and communicates effectively with customers and associates
- Evaluate, install, configure, troubleshoot, & repair complex problems of user PC & peripherals
- Will be working as Helpdesk Support/Desktop Support projects.
- Assist with the day-to-day maintenance & repair of client PC's. Perform installation, configuration & update tasks
- Interacts with customers responding to technical questions and requests for information. Document issues and resolutions in the ticketing system
- Ensure regular communication with Managers and Leads on support issues and needs

QUALIFICATIONS
Minimum Requirements
- Hands-on experience with all Microsoft OS and MS Office Suite
- Experience with remote control tools & ticketing system
- Demonstrated ability to install, configure, maintain & update computer hardware and peripherals
- Demonstrated problem solving, decision making and analytical skills
- Excellent communication, organization and customer relation skills
- Effective oral, written and interpersonal communication skills
- Ability to work independently or with team
- Must have a reliable car and a valid driver's license

Preferred Requirements
- Must have A+ Certification
- MS certifications a big plus
- Two years hands-on experience working with various Microsoft OS and MS Office Suite
- Strong technical/troubleshooting skills
- At least 3 years of field experience

Apply Online

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